Customer Support: Call or Text Us @ 386.777.9775

FAQ

Is Shiny Shell Car Wash safe for my vehicle?

While each location may vary, our wash tunnels can accommodate vehicles under 7’ 2” with tires that are less than 13” wide. Any after-stock parts are not recommended to be washed in an express tunnel.

When will I get billed for my Wash Club Membership?

Your monthly membership will be charged on the day you signed up each month. For example, if you signed up on March 14th, your next billing date would be April 14th.

What are your prices?

Check out our Wash Club and Wash Services pages to see all our pricing options.

How do I update my membership?

Please click here to request a membership update. Any change requests must be submitted at least 7 days prior to your next billing cycle.

How do I update or change my credit card?

Please click here to request a change of payment method. Any change requests must be submitted at least 7 days prior to your next billing cycle.

How do I pause or cancel my membership?

Please click here to request a membership cancellation. Any change requests must be submitted at least 7 days prior to your next billing cycle.